TeksturismPrivacy Policy
How Teksturism handles information connected with shopping and customer service.
Who is responsible
Teksturism, 50 Route De Cassel, 59114 Steenvoorde, France, is responsible for the personal information described in this policy. Contact [email protected] with privacy questions or requests.
Information you provide
Depending on your interactions with us, information may include your name, contact email, telephone number, delivery and billing addresses, order details, payment-related status or references, and customer service correspondence. Please do not include card numbers or security codes in customer service messages.
How information is used
We use information as needed to respond to requests, process payments, fulfill orders, arrange deliveries and returns, handle refunds, maintain relevant business records and meet applicable obligations. Where applicable, processing relies on fulfilling a contract, responding to steps you request before a contract, legal obligations, legitimate business interests, or consent when required.
Service providers and partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. Information may also be disclosed when required by applicable law.
Browser storage and technical information
The site stores product identifiers, selected mat options and quantities locally in your browser to retain your cart. The storefront does not include advertising trackers or analytics scripts. Hosting services may process connection information, such as IP addresses and request details, to serve and operate the website. See our Cookie Policy for browser storage details.
Retention and international processing
Information is kept only as needed for the relevant purposes and applicable obligations; the period depends on the type of record and the reason for keeping it. Services may involve processing in different countries. Where required, applicable safeguards must govern international transfers.
Your choices and rights
Depending on applicable law, you may request access, correction, erasure, restriction or portability of personal information, object to certain processing, or withdraw consent where processing relies on it. Contact [email protected]. You may also raise a concern with the appropriate data protection authority, including the CNIL in France.
Policy updates
We may update this policy to reflect changes in our services or applicable requirements. The current version is published on this page.